Privacy policy
Last updated: June 26, 2026
Hazel & Pearl New York operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Hazel & Pearl New York is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
When we refer to "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect and process the following categories of personal information:
• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including credit card or debit card details, payment information, transaction details, payment confirmations, and other payment-related data.
• Account information, including your username, password, security questions, preferences, and account settings.
• Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
• Communications with us, including information you provide when contacting customer support.
• Device information, including your IP address, browser type, device identifiers, operating system, and network connection details.
• Usage information, including how you interact with and navigate the Services.
Sources of Personal Information
We may collect personal information from:
• You directly, when you create an account, place an order, contact us, or otherwise provide information.
• Automatically through the Services using cookies and similar technologies.
• Our service providers, who collect or process information on our behalf.
• Our business partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information to:
Provide, personalize, and improve our Services, including processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns and exchanges, remembering your preferences, and recommending products based on your interests.
Provide marketing and advertising by sending promotional emails, SMS messages, or postal mail, and displaying personalized advertisements based on your interactions with our Services.
Protect against fraud and maintain security by verifying your identity, monitoring transactions, preventing fraudulent or malicious activity, and protecting our business and customers.
Communicate with you regarding customer support, your orders, your account, and other service-related matters.
Comply with legal obligations, respond to lawful requests from authorities, enforce our Terms and policies, and protect our legal rights.
How We Share Personal Information
We may share your personal information in the following situations:
• With Shopify and service providers that perform services on our behalf, including payment processing, hosting, analytics, customer support, fulfillment, shipping, and IT services.
• With advertising and marketing partners to deliver personalized marketing and advertising in accordance with their own privacy policies.
• When you instruct or authorize us to share your information, such as for shipping or social media integrations.
• Within our corporate group or with affiliated companies.
• In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction.
• Where required by law or to protect our rights, customers, or business.
Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted through our website may be transferred to Shopify and third parties located outside your country of residence.
Shopify may also use information collected across Shopify merchants to provide enhanced features and improve its services. For more information, please refer to Shopify's Customer Privacy Policy at:
https://privacy.shopify.com
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security and Retention
Although we use reasonable safeguards to protect your personal information, no security system is completely secure. We recommend that you avoid sending sensitive information through unsecured communication channels.
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the following rights:
• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Receive a copy of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on your consent.
• Opt out of targeted advertising where applicable.
You may exercise these rights by contacting us using the details below.
If you are located in the United Kingdom or the European Economic Area (EEA), you may also have additional rights under applicable data protection laws.
We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we process your personal information, please contact us first.
If you are located in the EEA or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence.
Where required, we use approved transfer mechanisms, including the European Commission's Standard Contractual Clauses or equivalent safeguards, unless the destination country has been recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
The updated version will always be published on this page with the revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:
Email: [kllydasilva@yahoo.com](mailto:kllydasilva@yahoo.com)
Address:
Jan Pieter Heijelaan 3
3702 XK Zeist
Netherlands